We currently ship only within the United States. We do not offer worldwide shipping.
Order Processing and Delivery Time
Order Processing time: Approximately 3 business days (Monday to Friday – excluding holidays). Orders are not processed or shipped on weekends or holidays.
Orders cut off time: Monday to Friday: 05:00 PM (GMT-04:00) Eastern Daylight Time. Orders placed before 05:00 PM will routinely be processed the same day. Orders placed after 05:00 PM will routinely be processed the next business day.
Delivery time: Order Processing time + Transit time, Most orders are delivered within 5–8 business days from the date of purchase
Shipping costs and Transit time:
| Shipping Carrier | Transit Time | Shipping Charge |
| FedEx/UPS | 2 to 5 Business days | Free on ALL Orders! |
Tracking Information:
Once your order has been shipped, you will receive a shipping confirmation email with your tracking number. This tracking number will be activated within 24 hours.
Customer Satisfaction: Our goal is for you to be happy with your order. If you have any questions or concerns, our customer service team is here to help you.
Shipping Delay:
There are some factors affecting shipping that are beyond our control, including
- Weather conditions
- Holiday seasons
- Errors by the shipping company (UPS/FedEx)
Shipping Status:
Once your order ships, you’ll promptly receive a shipping confirmation email containing your tracking number.
If you don’t receive the shipping confirmation email immediately, don’t worry! We are aware of the delivery date, and rest assured, we will deliver the items within that timeframe.
Order Changes:
Please notify us immediately if there are any changes to your order.
Item Not Received:
If you have successfully placed an order and still haven’t received it, even though the tracking status indicates delivery, we recommend contacting the courier to locate your shipment. If the issue persists, kindly email us at support@mysticalbluelotus.com
Change of Address
If you need to update your shipping address, please get in touch with us at support@mysticalbluelotus.com or call us at +1 (445) 274-0893 within 24 hours of placing your order. Please note that we cannot change the shipping address once your order is in transit.
Incorrect address
If we return your order because you provided an incorrect address at checkout, you will bear the additional shipping costs.
Contact Information
For return assistance or general inquiries, reach us at:
Business Name: Mystical Blue Lotus
Entity Number: 0003611918
Phone: +1 (445) 274-0893
Email: support@mysticalbluelotus.com
Business Address: 2151 Magee Ave, Philadelphia, Pennsylvania 19149, United States
Business Hours: Monday to Friday: 9:00 AM – 5:00 PM (GMT-04:00) Eastern Daylight Time