Last updated: July 25, 2025

Thank you for shopping with Mystical Blue Lotus. We are committed to delivering your order safely and promptly. Please review our shipping policy for important details on processing, shipping times, and coverage.

Processing & Handling Time

  • Order Processing Time: Orders are processed within 3 business days, Monday through Friday.
  • Cut-off Time: Orders placed before 5:00 PM EST (GMT-05:00) will begin processing the same day.
  • Weekend Orders: Orders placed on Saturdays or Sundays will be processed on the next business day.

Shipping & Transit Time

  • Transit Time: Once shipped, delivery typically takes 2–5 business days.
  • Total Shipping Time: Including processing, the total shipping time is 5–8 business days.
  • Shipping Days: We ship orders Monday through Friday (business days only).
  • Note: Delivery times are estimated and may vary due to external conditions (e.g., weather or carrier delays).

Shipping Fees

  • We offer Free Shipping on all orders delivered within the United States.

Shipping Area

  • We only ship within the United States at this time.
  • International shipping is not currently available.

Courier Services

  • We use trusted carriers such as UPS and FedEx for all deliveries.
  • Insured Shipments: All orders are fully insured. In case of damage or loss during transit, please contact customer service.
  • Eco-Friendly Packaging: We are committed to sustainable practices and use environmentally friendly packaging materials whenever possible.

Tracking Information

  • Once your order is shipped, you will receive an email with your tracking number and carrier information.
  • You can track your order anytime via our website or directly through the carrier’s website.
  • If you need assistance tracking your shipment, our support team is here to help.

Missing Items or Packages

  • If you believe an item is missing from your order or your package was not delivered, please contact us within 7 days of delivery.
  • Email: support@mysticalbluelotus.com
  • We will investigate the issue and arrange a replacement or refund as appropriate.

Contact Information

For any shipping-related questions, please contact us:

Business Name: Mystical Blue Lotus
Email: support@mysticalbluelotus.com
Phone: +1 445-274-0893
Address: 2151 Magee Ave, Philadelphia, Pennsylvania 19149, United States
Business Hours: Monday to Friday, 9:00 AM – 5:00 PM (Eastern Daylight Time, GMT-04:00)

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